AI email classification
AI email classification that routes itself
Shared inboxes waste hours: someone has to read every message just to decide where it goes. AI email classification does that first pass automatically, so people only open what's theirs.
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What gets decided
A good email classifier answers a few questions about each message:
- Category: sales, support, billing, spam, newsletter or other.
- Urgency: does this need a reply today?
- Optionally: sentiment, language, or whether a human reply is needed at all.
Why a decision model instead of an LLM
Email volume is high and each decision is simple. A decision model returns a category and probability in one fast, inexpensive call, with no JSON parsing. Uncertain messages can still be escalated to a person or a larger model.
How it works with ClassifierHub
Start from the email triage template, test it on a few real messages in the playground, then call it from your mail pipeline via the API. A Gmail integration is planned; today you can connect any inbox that can forward to a webhook or script.
Frequently asked questions
Related guides
Last updated 2026-09-25. ClassifierHub is an independent product built on top of the Jev decision model, accessed through OpenRouter. It is not affiliated with or endorsed by TypeSafe or OpenRouter.