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Classifier templates

Start from a template. Make it yours.

Every template is a ready-made decision: the questions, options and scales are defined for you, and you can edit any of them.

Email

Email triage

multi

Sort incoming email into sales, support, billing, spam or newsletter, and flag urgent messages.

  • categorychoice

    Which inbox should this email go to?

    salessupportbillingspamnewsletterother
  • urgentyes / no

    Does this email need a reply today?

template: email-triage · 1 credit / run

Spam detection

decide

A single yes/no gate for any message: is it spam?

  • is_spamyes / no

    Is this message spam?

template: spam-detection · 1 credit / run

Lead

Lead qualification

multi

Decide whether an inbound lead is qualified, score its fit, and tag industry and buying intent.

  • qualifiedyes / no

    Is this lead a real business prospect worth a sales follow-up?

  • fit_scorescore

    How well does this lead fit a B2B software product?

    5 levels: No fit: personal use or unrelated need → Excellent fit: urgent need, established company

  • industrychoice

    Which industry is the lead's company in?

    softwareecommercefinancehealthcareagencyother
  • intentchoice

    What is the lead trying to do right now?

    buy_nowevaluatingresearchingnone

template: lead-qualification · 1 credit / run

Support

Support triage

multi

Categorize support tickets, score urgency and sentiment, and flag tickets that need escalation.

  • categorychoice

    What is this support ticket about?

    bugbillingaccounthow_tofeature_requestother
  • urgencyscore

    How urgent is this ticket for the customer?

    4 levels: Low: a question or cosmetic issue → Critical: outage, data loss or security issue

  • sentimentscore

    How does the customer feel?

    4 levels: Angry → Positive

  • escalateyes / no

    Should this ticket be escalated to a senior engineer or manager?

template: support-triage · 1 credit / run

Contact Forms

Contact form routing

classify

Route website contact form submissions to sales, support, partnerships or hiring, and drop spam.

  • routechoice

    Which team should receive this contact form submission?

    salessupportpartnershipjob_applicationspam

template: contact-form-routing · 1 credit / run

AI Agents

Agent action guardrail

multi

Check an AI agent's proposed action before it runs: allow it, block it, or send it to a human.

  • verdictchoice

    Should the agent be allowed to perform the proposed action for this task?

    allowreviewreject
  • riskscore

    How risky is the proposed action?

    5 levels: None → Severe

template: agent-action-guardrail · 1 credit / run

Documents

Document classification

classify

Identify what kind of document a text is before routing it to the right workflow.

  • document_typechoice

    What type of document is this?

    invoicereceiptcontractresumepurchase_orderother

template: document-classification · 1 credit / run

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